Privacy Statement
Who we are
The Homestagers is the trading name of Barefoot Bungalow Ltd, 124 Penrose Road, Mt Wellington, Auckland. We follow the Privacy Act 2020.
What we collect
When you ask us to stage your home, we collect your name, email address, phone number and the property address. If you are billing through a company or trust, we also collect its name and billing contact. Once you book, we ask for the details we need on the day, such as how we get in, and any door, alarm, lock box or gate codes. When you sign your agreement online, we record your name, the date and time, the email address the link was sent to, your IP address and the device used. We do not collect or store credit card details.
Where it comes from
Most details come from you. Sometimes your real estate agent passes them to us so we can prepare a quote. Either way, we use them in the same way.
Why we use it
We use your information to prepare your quote and agreement, invoice you, plan and carry out your installation and collection, and keep in touch about your staging. We keep a record of your signed agreement and invoices as required for tax purposes. We only send marketing emails if you have agreed to them, and you can opt out at any time.
Who we share it with
We use trusted providers to run our business: Airtable and Make for our booking records, Microsoft 365 for email, Google for documents, Xero for invoicing and Stageforce for inventory planning. Some of these store information overseas. They hold it for us and do not use it for their own purposes. If your agent is named on your quote, we may copy them on emails about your staging. We do not sell or trade your information.
How we look after it
Only our team can see your details, and every system we use is protected with two-step sign-in. Access codes are seen only by the staff working on your property and are deleted once your staging has been collected. Signed agreements and invoices are kept for seven years, as tax law requires.
Seeing or correcting your information
You can ask to see the information we hold about you, or ask us to correct it, at any time. Email all@homestagers.co.nz or call 09 579 1930.
Questions or concerns
Our privacy officer is Nikki Bernie. If you have a concern about how we have handled your information, please contact us first so we can put it right. You can also contact the Office of the Privacy Commissioner at privacy.org.nz.